① Connect the power supply and switch the unit to the "Auto" mode.

② Ensure that the waste bin has been pushed fully into place.

③ Check the power cord for any signs of damage.

④ If the safety switch is damaged, please contact Customer Service.

① The sensor at the paper entry slot may be obstructed by paper scraps or foreign objects; please turn off the power and use tweezers or a similar tool to clear the obstruction (do not use your hands).

② If the sensor component is defective, please contact Customer Service for assistance.

① The paper may be too thin; try inserting a few additional sheets.

② Try using the manual forward or reverse functions.

③ If the cutting blades do not respond but the motor is running, there may be an issue with the transmission system.

① The machine may have triggered its overheat protection; please disconnect the power and wait approximately 45 minutes.

② The waste bin is full; please empty the waste bin.

③ A paper jam occurred due to shredding too many sheets at once; please clear the jammed paper or scraps.

This is a normal occurrence. The machine undergoes shredding tests before leaving the factory, so a small amount of paper scraps may remain within the cutting blades.

① Check to see if any foreign objects (such as paper clips or plastic pieces) have been caught inside.

② If there is an excessive buildup of paper scraps, use tweezers or a screwdriver to clear them out.

③ You may apply a small amount of lubricant (shredder oil).

④ If the cutting blades are damaged, please contact Customer Service for assistance.

① The machine may not have fully cooled down yet.

② Please stop using the machine for approximately 45 minutes before resuming operation.

① The paper strength (thickness/density) may exceed the machine's rated capacity.

② You can clear any paper scraps from the cutting blades or reduce the number of sheets inserted at one time.

This is likely due to wear and tear or aging of the cutting blades, which is a normal occurrence after prolonged use.

Most Wingwise shredders include auto-reverse or manual reverse functions.

If a jam occurs:

① Stop the shredder

② Use the reverse function

③ Remove excess paper

④ Restart the shredding process

Most Wingwise shredders include auto-reverse or manual reverse functions.

If a jam occurs:

① Stop the shredder

② Use the reverse function

③ Remove excess paper

④ Restart the shredding process

Possible reasons include:

① Overfilled waste bin

② Lack of lubrication

③ Excessive paper load

Regular maintenance usually resolves this issue.